Returns & Refund
You may return new, unopened items sold and fulfilled by our company within 14 days of delivery for a full merchandize refund (Order total minus shipping). Items should be returned in their original packaging, unworn, unwashed and with original tags attached. By law, intimate garments containing a crotch cannot be returned once they have been worn or tried on.
We will also pay the return shipping (or provide PRE-PAID label) if the return is a result of our error.
Wholesale bulk lots may be returned only if defective.
Returns Procedure for US Orders:
We will also pay the return shipping (or provide PRE-PAID label) if the return is a result of our error.
Wholesale bulk lots may be returned only if defective.
Returns Procedure for US Orders:
- Contact us through Amazon Returns Centre
- We will send RMA (Return Merchandise Authorization) and return instructions through email the next business day.
- Prepare the package with full or partial order you want to return,
- Ship the package
- Ship the package through any service. Once the package is received, credit will be applied to the credit card used for purchase.
Additional clarity on Returns:
- If customer wants to return and if there is no error from our end then the Customer will have to pay return shipping charges
- There will be 15% restocking fee charge on return packages
- Refunds will be issued with 10 days of receiving the package
- If you receive any damaged items, error, defect: we will issue a full refund or send out a replacement
- Inception regarding returned items may take 3-5 working days. Therefore, when ordering. please make sure your order is of the right color, size, and brand, etc.
